MDR FOR SERVICE PROVIDERS

Managed detection and response for MSPs and service providers

Most MDR providers send you alerts and call it a service. MDR for MSPs should be a full operating model, not an alert feed. Cyflare runs detection, response, and governance across every client environment you manage.

98%+

True positive rate

<10 Min

Threat containment

97%+

Automated resolution

400+

Security integrations

THE REAL PROBLEM

You have security tools. What you may not have is a system behind them.

Tools are deployed, alerts are firing, and your team is doing the work. But if response quality depends on who is working the ticket that day, you don’t have a security practice. You have organized chaos that gets harder to manage every time you add a client.

Security delivery becomes a liability when it isn’t governed. Cyflare gives MSPs a structured model where detection, response, and documentation operate the same way across every environment, every time.

WHAT WE HEAR FROM SERVICE PROVIDERS

  • Alert noise that never seems to go down
  • Response actions that vary by technician
  • Compliance documentation that gets rebuilt after every incident
  • Clients asking hard questions your team can’t answer quickly
  • Security overhead that grows faster than revenue

HOW IT WORKS

Prevent, respond, and govern in that order, every time

Cyflare gives service providers a structured way to respond to threats, reduce repeat exposure, and document everything clients and insurers need. Every incident feeds into a larger system instead of ending as a closed ticket.

Prevent

Recurring incidents are a margin problem. Every confirmed threat feeds into root cause analysis so the same weakness stops creating the same work across your client base.

Respond

Verified threats are contained in under 10 minutes by our 24/7 SOC through defined decision paths, not improvised judgment. Your team gets confirmed incidents, not alert queues.

Govern

Every detection, response action, and containment event is documented automatically. When a client, insurer, or auditor asks what happened, the answer is already there.

WHAT'S INCLUDED

Three MDR services that run on one coordinated model

MDR for MSPs works one way at Cyflare: every service runs through the same SOC and ONE Platform. Bring your clients’ tools or deploy ours. Either way, execution is consistent across every environment.”

Managed XDR for MSPs

Correlates signals across endpoint, identity, email, cloud, and network so your team sees full attack paths, not isolated alerts. Works with your existing XDR or SIEM, or delivered as a fully managed stack.

Managed EDR for MSPs

24/7 SOC monitoring, automated containment, and policy management layered on top of the endpoint tools your clients already run. Or we provide the stack if they need it.

Managed SOC Services

Our analysts validate every alert, investigate confirmed threats, and take response action around the clock. Your clients get enterprise-grade coverage. Your team gets fewer 2am calls.

BUILT FOR SERVICE PROVIDER ECONOMICS

Managed detection and response built around how service providers make money

Cyflare is designed around how service providers make money. Pricing, onboarding, tooling flexibility, and margin are all part of the model, not afterthoughts.

40+%

Partner security margins

Priced so you can mark up the service, stay competitive, and still run a healthy practice.

~30-Days

To go live

Standardized onboarding gets clients live and billing faster than most MDR deployments.

$0

Breach response retainer

Every Cyflare partner gets pre-aligned legal breach counsel through The Beckage Firm included. No retainer. No upfront cost.

$500K

Service warranty

If something goes wrong, you have more than a conversation to offer your client. Accountability is built into the partnership.

COMMON QUESTIONS

What service providers ask before partnering

Get answers to common questions about Cyflare Managed Detection and Response, including how it works, what’s included, and how it fits into your existing security stack.

What is managed detection and response for MSPs?

Managed detection and response is a security service where a third-party SOC monitors your clients' environments 24/7, validates threats, and takes containment action on your behalf. For MSPs, it means being able to deliver enterprise-grade security operations across every client without building or staffing an internal SOC.

Do MSPs need to replace their clients' existing security tools to use MDR?

No. Cyflare connects to the endpoint, identity, email, cloud, and network tools your clients already have deployed. We govern how those tools work together and add SOC oversight on top of them. We only provide tooling when something is missing from a client's environment.

How is MDR different from a SIEM or EDR tool?

A SIEM or EDR generates alerts. MDR is the operating model that validates those alerts, responds to the ones that matter, and documents everything. Cyflare combines detection logic, automation, and 24/7 SOC analysts into one service so you are not paying for a tool and separately figuring out how to operate it.

How long does it take to onboard a new client onto MDR?

Most clients are fully onboarded and live within about 30 days. Cyflare's standardized onboarding process handles platform provisioning, integration setup, and initial tuning so your team is not spending weeks on deployment before billing starts.

What compliance frameworks does managed detection and response support?

Cyflare MDR is mapped to CMMC, HIPAA, NIST CSF, and PCI DSS. Reporting and documentation generated through the ONE Platform is formatted to support audits, insurance reviews, and client conversations without manual preparation.

Ready to stop managing security one alert at a time?

Talk to a Cyflare partner specialist about building a detection and response practice that runs consistently across every client you support.