## MANAGED EMAIL SECURITY # Managed Email Security that handles the threat, not just the alert Cyflare delivers AI-driven detection, account takeover protection, and SOC-led remediation across Microsoft 365 and Google Workspace, so MSPs and service providers can stop email threats without absorbing the daily investigation and response workload. ## 24/7 SOC Oversight ## No MX Changes API-Based Deployment ## 99.1% Malware Catch Rate ## Microsoft 365 + Google Workspace ### What is Managed Email Security? Managed email security pairs your M365 or Google Workspace protection with a 24/7 SOC that validates alerts, pulls malicious mail from inboxes, and contains account takeover for you. ## MANAGED EMAIL SECURITY FOR MSPS ## Stop spending hours every week on email threat investigation Email filters catch the obvious stuff. They don’t catch the phishing that gets through, the rules an attacker quietly sets up, or the login that looks just normal enough. That’s where breaches start, and that’s where MSPs lose mornings clearing the queue. ### Phishing reports stop being your problem When suspicious emails get reported or flagged, Cyflare validates, investigates, and remediates. Your techs stop spending mornings clearing the queue. ### Threats already in the inbox get pulled out Message retraction removes malicious emails from mailboxes after delivery. Forwarding rules attackers set up get removed. The cleanup happens for you. ### Audit-ready by default Every alert investigated, every action documented. mES reporting supports compliance reviews, cyber insurance conversations, and customer audits. ### Live in days with no email disruption API-based deployment means no MX changes, no downtime, and no email flow risk. Customers stay in production through onboarding. ## MANAGED EMAIL SECURITY WORKFLOW ## Catch what filters miss, fix what they let through Email threats don’t all stop at the gateway. Some land in the inbox, some come from inside trusted accounts, and some unfold over days through quiet rule changes and login anomalies. Cyflare runs detection at four points so the threats that get past filters still get caught, contained, and cleaned up before they spread. ### Identify Surface risky accounts, anomalous login behavior, and unsafe configurations across Microsoft 365 and Google Workspace. ### Detect AI-driven analysis blocks phishing, malware, business email compromise, and malicious URLs pre-delivery and at time-of-click. ### Protect Continuous monitoring of email security alerts and identity behavior. Critical and non-remediated high-severity detections escalate to SOC. ### Respond Message retraction, malicious rule removal, containment, and post-incident reporting. The threat gets handled, not just flagged. ## CHOOSE YOUR SERVICE MODEL ## Two ways to run managed email security with Cyflare Cyflare gives organizations and service providers flexibility in service depth and deployment approach. Whether you already have an email security platform deployed or want Cyflare to provision and run it, pick the level of coverage that fits the environment without forcing a one-size-fits-all decision. ### mES Connect Bring your existing email security platform. Cyflare SOC monitors critical and non-remediated high-severity detections. Connect requires a supported platform deployed in your environment. ### mES Complete Cyflare provisions, configures, and runs the managed email security platform. SOC monitoring included. **Not sure which model fits your environment?** Our team can help you choose the right path based on your current email security environment and service delivery goals. ## WHERE EMAIL FITS IN THE CHAIN ## The phishing click is where most attacks start. Cyflare runs what comes next. Email isn’t a destination. Phishing leads to credentials. Credentials lead to endpoint compromise. Endpoint compromise leads to lateral movement and data exfiltration. mES is the early-warning layer, but the value compounds when email signals feed the same SOC, the same playbooks, and the same operating layer that runs the rest of the stack. ### Managed EDR Strengthen endpoint protection with SOC monitoring, policy support, and response workflows on the same operating layer as mES. ### Managed SOC Services 24/7 monitoring, alert triage, escalation, and response across customer environments. mES detections feed the same SOC. ### Managed XDR Services Cross-layer detection across endpoint, identity, email, and cloud, correlated with email signals through Cyflare ONE. ### Cyflare ONE The operating layer that runs every Cyflare service, so detection, response, and reporting hold across every client environment. ## FREQUENTLY ASKED QUESTIONS ## Common questions about Cyflare Managed Email Security #### What is managed email security? Managed email security is a service that combines email threat detection with 24/7 SOC investigation and response. Cyflare detects phishing, malware, business email compromise, and account takeover across Microsoft 365 and Google Workspace, then validates alerts, retracts malicious messages, removes unauthorized forwarding rules, and supports remediation. The platform runs in the background. Your team stops fielding tickets every time something suspicious lands. #### How is Cyflare Managed Email Security different from traditional email filtering? Traditional email filters detect threats and alert your team. Cyflare handles the threat itself. Analysts validate alerts, remediate impacted mailboxes, remove malicious rules, and contain account takeovers in real time. The difference is what happens after the alert fires, not whether the alert fires. #### What's the difference between mES Connect and mES Complete? mES Connect is for environments where the email security platform is already deployed. Cyflare SOC monitors critical and non-remediated high-severity detections, but no platform management activities are included. mES Complete is fully managed: Cyflare provisions the platform, runs policy governance and user provisioning, handles troubleshooting and reporting, and includes 24/7 SOC monitoring on top. #### Do we need MX record changes to deploy mES? No. mES Complete uses API-based deployment that integrates directly with Microsoft 365 or Google Workspace. No MX routing changes, no downtime, no email flow disruption during onboarding. #### Can Cyflare support compliance-focused environments? Yes. In under 8 hours, Cyflare's Managed Email Security service, paired with the 24/7 SOC, detected and neutralized a live privileged account takeover before it spread beyond a single account. The incident involved hundreds of unauthorized actions, malicious access from multiple geographies, and clear signs of active compromise. Cyflare contained the threat, supported remediation, and delivered a complete incident report within hours. #### How does Cyflare detect account takeover? Cyflare monitors for suspicious login activity, malicious mailbox forwarding rules, anomalous geographic access, and unauthorized configuration changes. When suspicious behavior crosses a detection threshold, the SOC investigates, validates the threat, and contains the affected account. Detection and containment happen in real time, not at the next scheduled review. ## Stop investigating phishing reports one ticket at a time Cyflare helps MSPs and service providers turn email security into action with continuous detection, validated alerts, message retraction, and account takeover containment. Your team stops reviewing quarantines and starts focusing on the work that grows the book.