MANAGED SOC SERVICES

24/7 Managed SOC Services without building one yourself

Cyflare delivers monitoring, triage, investigation, and response across customer environments so MSPs and service providers can scale SOC coverage without hiring, training, or staffing it internally.

24/7

SOC Monitoring

<10-Minute

Threat Triage Time

98%+

True Positive Rate

400+

Security Integrations

What is a Managed SOC?

A managed SOC is a security operations center run as a service: continuous monitoring, alert triage, investigation, and response handled by an outside team instead of one you staff yourself. Cyflare runs it across every customer environment so your coverage scales without the headcount.

MANAGED SOC SERVICES FOR MSPS

Scale SOC delivery without building the SOC yourself

Cyflare Managed SOC Services help MSPs deliver continuous SOC coverage across customer environments without hiring, training, and retaining a full internal SOC team. Building and staffing an internal SOC runs roughly $1.2M to $3M a year, and most MSPs don’t have that math working. The result with Cyflare is more consistent service, lower cost-to-serve, and stronger evidence behind every customer conversation.

Reduce cost-to-serve

Validated investigations help reduce alert noise, ticket fatigue, and unnecessary technician involvement.

Standardize customer delivery

A repeatable SOC process creates more consistent monitoring, escalation, response, and documentation across every customer environment.

Protect service margins

Deliver higher-value security services without adding analyst headcount or building every SOC workflow internally.

Strengthen client confidence

Documented case activity, escalation history, and response records give customers clearer evidence of what happened, what was done, and why it mattered.

Support Compliance and Insurance Conversations

Investigation records, timelines, and reporting help support audit readiness, cyber insurance reviews, and customer accountability.

MANAGED SOC WORKFLOW

How Cyflare turns alerts into action

Those outcomes hold because the work runs the same way every time. Cyflare Managed SOC Services follow a structured operating model for monitoring, triage, investigation, escalation, and response. Every customer environment moves through the same six-step process, so onboarding stays predictable and outcomes stay consistent.

Ingest

Security alerts from in-scope tools and services are consumed into Cyflare’s SOC workflow.

Triage

Alerts are prioritized by severity, context, and risk. With <10-minute threat triage, Cyflare reduces response lag and escalation delays.

Investigate

Cyflare analysts investigate suspicious behavior to determine whether an alert reflects a legitimate threat. With a true positive rate of 98%+, this reduces unnecessary escalations.

Escalate

Validated incidents are escalated through the defined communication path with the right context and recommended next steps.

Respond

When appropriate, Cyflare supports response actions through defined workflows, automation, and analyst-led execution.

Document

Cases, response activity, and investigation context are captured to support reporting, reviews, customer communication, and governance.

CONNECTED SECURITY SERVICES

Stronger when connected to the rest of the stack

Managed SOC Services run the operational layer. They become more effective when connected to the broader detection, response, and platform layers.

Managed Detection and Response

Correlate signals across endpoint, identity, cloud, email, and network activity into one unified detection layer.

Managed EDR

Strengthen endpoint protection with SOC monitoring, policy support, and response workflows.

Managed XDR

Cross-layer detection across endpoint, identity, email, and cloud, correlated through Cyflare ONE.

Cyflare ONE

Connect telemetry, automation, reporting, and service delivery through a coordinated platform.

FREQUENTLY ASKED QUESTIONS

Frequently asked questions about Managed SOC Services

What are Managed SOC services?

Managed SOC services are an outsourced security operations capability where a provider handles 24/7 monitoring, alert triage, investigation, escalation, and response on behalf of the customer. For MSPs, this means delivering enterprise-grade SOC coverage to clients without building, staffing, or running a SOC internally.

How is managed SOC for MSP different from managed SOC for an end customer?

The work is similar. The relationship is different. When Cyflare delivers managed SOC for an MSP, the MSP owns the customer relationship and Cyflare operates as the SOC. We don't sell direct, we don't compete for renewals, and we don't show up in front of the customer unless the MSP brings us in.

Is managed SOC the same as MDR?

They overlap, but they're not identical. Managed SOC is the operational layer: monitoring, triage, escalation, documentation. MDR is the broader detection and response service that uses the SOC plus correlated detection logic across endpoint, cloud, identity, and other layers. Most customers use both, with the SOC operating as the engine inside the MDR offering.

Do we need to replace existing security tools?

No. Cyflare Managed SOC Services work across 400+ integrations. If your customers already use SentinelOne, CrowdStrike, Sophos, Microsoft, or other major platforms, those stay. The SOC operates across the stack you already sell.

We have an internal SOC team. Can Cyflare extend us instead of replace us?

Yes. Co-managed SOC is a common model. Your team handles what you want to handle, Cyflare picks up after-hours coverage, escalation depth, or specific service lines. We work as an extension, not a replacement.

Deliver 24/7 SOC coverage without expanding internal overhead

Cyflare Managed SOC Services help MSPs and security teams scale monitoring, triage, investigation, response, and reporting with a consistent operating model.