PROFESSIONAL SERVICES
The specialty security work your clients ask for, without hiring for it
Pen tests, incident response plans, tabletop exercises, and the consulting work that opens bigger conversations. Run it under your brand. Bill it as a project. Use it to expand the managed relationship.
WHAT YOU CAN SELL
Specialty work your clients already buy, delivered through you
Your clients ask for pen tests, IR plans, tabletop exercises, and gap analyses on a cycle. Most MSPs either hire a one-off consultant, refer the work out, or skip the conversation. Cyflare gives you a third option: run the work under your brand without building the in-house capability. Each engagement is a billable project, a stronger client conversation, and a clean opening for managed services.
Penetration Testing Services
Network, web app, and external pen testing run by certified Cyflare testers. Engagement scoped to the client environment, findings delivered in language that holds up to auditors and lands with non-technical executives. Use the report for the QBR, the insurance application, or the next renewal conversation.
Incident Response Planning
Documented response procedures, escalation paths, communication templates, and ownership maps. Built around the client’s actual environment, not a template. Pairs with the Cyflare $0 Breach Response Retainer for legal counsel pre-alignment, so the plan is ready to run on day one of an incident.
ALSO AVAILABLE
The other consulting work clients ask for
Smaller engagements that solve specific problems. Sold on their own, often used as the opener for a bigger conversation.
Cybersecurity Tabletop Exercises
Turn incident response from a document into a tested operating process. Cyflare helps MSPs lead realistic breach and ransomware scenarios that expose gaps, strengthen client confidence, and create natural follow-on opportunities for MDR, SOC, email security, vulnerability scanning, and breach readiness.
Cybersecurity Gap Analysis
Help clients understand where their security program falls short and what to prioritize next.
Cyflare gives MSPs a structured way to identify risk, guide budget conversations, support compliance planning, and turn vague security concerns into a practical roadmap.
Post-Incident Review
Help clients turn incidents into measurable improvement. Cyflare documents what happened, what was affected, the actions taken, root cause findings, and recommended next steps, providing MSPs with stronger evidence for executive conversations, renewal discussions, and future risk-reduction planning.
HOW IT WORKS
How an engagement actually runs
Scope with you, not around you
The engagement is scoped jointly. You bring the client context, we bring the certified specialists. The client never sees a vendor handoff.
Deliverable holds up to audit
Reports are written for the audiences that matter: auditors, insurers, boards, and operations teams. Mapped to the frameworks the client actually has to answer to.
Open the next conversation
Every engagement names a specific gap the client now needs to solve. That’s the natural opening for managed detection, vulnerability scanning, or compliance work, sold as the answer to a finding rather than as a pitch.
WHAT THIS SUPPORTS
Specialty capability without specialty headcount
Hiring a certified pen tester or an IR planner makes sense if you can keep them busy. Most MSPs can’t. The engagements your clients ask for happen once or twice a year per client, which is the worst possible economics for a full-time specialist on payroll.
Professional Services give you the capability without the carrying cost. You stay in front of the client. We bring the certifications, the methodology, and the deliverables. You bill the engagement, capture the margin, and use the findings to expand the managed relationship.
What this changes for your book
- A reason to talk to every client every quarter
- A defensible answer when the client asks about pen testing, tabletops, or audit prep
- A pipeline of named gaps that route directly to managed services conversations
- A revenue line that doesn’t require new hires
Every engagement is a billable project today and an open door tomorrow.
CONNECTED SERVICES
Where Professional Services route next
Risk Assurance and Response
When the IR plan needs legal counsel pre-aligned and warranty-backed accountability.
Managed Detection and Response
When the pen test or gap analysis finds a monitoring gap.
Compliance and CMMC Support
Validated controls mapped to the frameworks your clients actually get audited against.
Vulnerability Scanning Services
When the pen test surfaces what’s there today, this is what runs continuously after.
FREQUENTLY ASKED QUESTIONS
What MSPs ask before they sell this
What are cybersecurity professional services?
At Cyflare, professional services means the specialty engagements your clients ask for on a cycle: penetration testing, incident response planning, tabletop exercises, gap analyses, and post-incident reviews. They're billable as projects, run under your brand, and designed to expand the managed relationship.
How is this different from incident response retainer?
Two different things that work together. Incident response planning is the consulting engagement that builds the plan: documented procedures, escalation paths, communication templates, ownership maps. The $0 Breach Response Retainer is the pre-aligned legal counsel that runs the plan when something happens. You can buy the plan as a standalone Professional Services engagement, or pair it with the retainer through our Risk Assurance and Response offering.
Who scopes the engagement, us or Cyflare?
You bring the client context — environment, sensitivities, business priorities, what's at stake. We bring the methodology and the certifications. Most engagements scope on a single call between you, the Cyflare partner manager, and optionally the client.